All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Brightsandz Pvt Ltd. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions. All transactions through the Brightsandz Online Store will appear on your statement as Brightsandz.

Brightsandz may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in rupees and all charges will be processed in Indian rupees.

Brightsandz will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Brightsandz will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery Brightsandz will notify its customers within 7 business days.

Once Payment has been received and processed, goods will be shipped. All orders will have a delivery tracking number to ensure safe delivery and are subject to the delivery company’s timings and terms and conditions.

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by Brightsandz on this Web Site, but Brightsandz is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site. Information and related materials are subject to change without notice. This Web Site and all information and related materials it contains are provided “AS IS.” Brightsandz makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.

1.Payment Options
www.Brightsandz.com/online-store accepts PayU only. All Brightsandz.com/online-store prices are in Indian rupees and prices charged to overseas-based credit cards are according to the exchange rate on the day of shipment.
2.Export Restrictions
At the moment, Brightsandz.com. only ships to Australian delivery addresses.
3.Cancelled/Declined Orders
Your order can be changed or cancelled at any time before your order is shipped. Contact us to arrange cancellation of your order.
We reserve the right to cancel an order and/or to place a stop on online orders if:
(a) your order is not accepted at the nominated delivery address; or
(b) we believe (or reasonably suspect) that your order is fraudulent or you have otherwise breached these Web Site terms and conditions

4.Tax Invoices
Brightsandz.com will email you a tax invoice when payment is processed, so you can reprint the email should you require a hard copy of the invoice.
5.Change of mind returns
Brightsandz do not accept returns if you change your mind.
6. Other Returns
Brightsandz will accept product returns and provide you with an exchange or refund where:
The product is faulty or is not of merchantable quality, or
The product is not fit for its intended purpose, or
The product does not match the sample or our description

Please note, in the case of electrical and electronic products and safety products Brightsandz may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. If the product is determined to be faulty, not of merchantable quality, not fit for purpose or not matching a description or sample Brightsandz will offer a repair, exchange voucher or refund.

If you cannot present your Brightsandz online invoice or other acceptable proof of purchase Brightsandz reserves the right not to offer a refund or exchange.

In the case of electrical and electronic products and safety equipment products Brightsandz will be happy to refer you to the manufacturer’s customer service for assistance with operating difficulties or product repairs.

7. Operating difficulties
If you are experiencing operating difficulties with electrical, electronic or other similar products we recommend you first contact us before returning the product. Many operating difficulties can be quickly solved with the right advice.

Brightsandz reserves the right to:
Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.
Please note:
Your original Brightsandz online invoice is the best form of proof of purchase
Refunds will be issued using your original payment method.
Refunds will not be provided for the purchase of gift certificate/voucher. Gift certificate / voucher or coupon is not redeemable for cash.

Thank you for taking the time to read above.


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